Our mission statement is simple "World class eye care and an outstanding patient experience."
Our team are committed to this statement. We collectively strive to achieve this aim with each and every patient encounter. Customers service is at the core of everything we do. Our most important business metric is retention of our patient base by keeping you happy. To achieve this we aim to marry old-fashioned customer service with the very latest diagnostic and imaging equipment and predicative software. We also invest in our team. We have 4 qualified optometrists, 4 qualified dispensing opticians and a highly experienced practice support staff to help us achieve our aim. Thankfully our staff retention and longevity is high with several members of our team having worked together for more than 20 years. The team has a collective 200+ years experience in optics and eye care.
On any day one or both of our directors are on hand to ensure not only are you are seeing an experienced optometrist but to ensure we meet that promise.